Adoption unlocked.
Simple steps.
Confident teams.
Technology that
finally makes sense.

Accessible video training for all
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Hands-on learning, every step included
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Guided by the ADLC Method™
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Welcome to a new era of tech adoption—where every team member feels supported, every user is empowered, and learning is designed for everyone. Let’s make change together.

Adoption made simple, for everyone

ADLC Method™: your adoption blueprint

Our step-by-step ADLC Method™ bridges the gap between new tech and real people, guiding your teams from uncertainty to confident adoption—every rollout, every time.

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Video learning, built for everyone

Empower every learner with engaging, ADA-compliant video training that’s easy to access, simple to follow, and designed to stick—no one left behind.

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Clear steps, confident users

We turn complex tools into easy wins, breaking down every process so your team feels supported, capable, and ready to succeed from day one.

Onboarding that feels like home

From first click to expert, our onboarding welcomes every user with guidance, encouragement, and clarity—so everyone feels part of the journey.

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Adoption made simple, for everyone

Unlock real technology adoption with our ADLC Method™. We blend video-first, accessible training with a personal, human touch—so every team member feels included, confident, and ready to thrive with new tools.

Flexible plans for every team

Every plan includes

  • We become fully embedded as part of your team.

  • Guided onboarding steps

  • Custom learning journeys

  • Progress tracking tools

  • Expert help always available

  • Mobile access anywhere

  • ADA-accessible video training

Transform how your team learns

Ready to empower every learner? Our video-first, ADA-compliant training makes technology adoption simple, engaging, and accessible for all. Let’s unlock your team’s full potential—together.

Fresh ideas & real-world stories

Inspire adoption. Empower every user.

Dive into practical tips, success stories, and expert advice to help
your team embrace your technology with confidence.

Meet your ADLC Method™ guides

People-first experts. Real results.

Get to know the team behind our video-first, ADA-compliant training. We’re here to make technology adoption clear, accessible, and inspiring for every learner—because your success is our mission.

Meet Your Team

Deb Shapiro
Founder and Chief Kindness Officer

I started Tech TLC because I believe technology only works when people feel supported, understood, and empowered. I wanted to build a kinder approach to adoption that actually teaches people — not just launches products.

Tom Bidot
SVP Sales

Tom leads West Coast sales, opening new markets and building strong partnerships. He drives growth with energy, clear strategy, and consistent follow-through.

Rachel McCullin
SVP Sales

Rachel leads Mid-Atlantic sales, building a steady, high-quality pipeline through thoughtful outreach and reliable execution. She keeps conversations clear, supported, and moving forward.

Ana Tobin
EVP Marketing

Ana leads marketing with clarity, creativity, and heart. She builds the stories, systems, and campaigns that help people understand what Tech TLC does — and why it matters.

We’d love to hear from you

Let’s talk tech adoption

Have questions or ready to get started? Fill out the form and our friendly team will connect with you soon.

Thank you! We’ll reach out soon.
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